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Concept Wiley Terms of Service

Last Updated: July 7, 2025

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Introduction


These Terms of Service ("Terms") govern your use of services, software, and hardware provided by Concept Wiley ("we", "our", or "us"). By accessing or using our services, you agree to comply with these Terms.

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Services Provided


Concept Wiley provides digital services, software, hardware hosting, and management for development, prototyping, and testing purposes. Services are available for pilot programs and limited deployments (up to approximately 1000 users). Once deployments exceed this threshold, they must be transitioned to a different entity.

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Customer Responsibilities


By using Concept Wiley's services, you acknowledge and agree that:

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  • All services are intended exclusively for development, prototyping, and testing purposes.

  • Services should never be used for safety-critical applications or relied upon for continuous operational reliability.

  • Issues, bugs, and disruptions are expected and intentionally sought as part of the testing and development process.

  • You must promptly report issues and cooperate with Concept Wiley to resolve problems.

  • You agree not to use our SMS services for sending spam, unsolicited messages, or illegal content.

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SMS Compliance


When using Concept Wiley's SMS messaging services, you agree to:

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  • Obtain explicit opt-in consent from recipients.

  • Provide clear opt-out instructions (Reply STOP to opt-out) in each message.

  • Comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), Federal Communications Commission (FCC) regulations, and CTIA Messaging Principles and Best Practices.

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No Warranty


Concept Wiley provides digital services "as-is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

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Development services and specific deliverables are governed by separate agreements and contracts. The terms and warranties therein do not apply to general digital services governed by these Terms.

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Liability


Concept Wiley shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our services, even if advised of the possibility of such damages.

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Data and Privacy


Use of our services is subject to our Privacy Policy. By using our services, you consent to data handling practices described therein.

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Termination


Concept Wiley reserves the right to suspend or terminate your access to our services at our discretion, including due to misuse or violation of these Terms.

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Changes to Terms


We reserve the right to update these Terms periodically. All updates will be posted here, and major changes will be communicated directly to users.

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Governing Law


These Terms shall be governed by the laws of the United States and the State of Texas.

Contact Information


For questions or concerns, please contact:


help@conceptwiley.com
+1-512-766-3656

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